Responsible Gaming
Gaming Should Be Entertainment
At Southport Star, we believe that online casino gaming should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. Gambling always carries the house edge, and outcomes are determined by chance. Only gamble with money you can afford to lose, and never use gambling as an investment strategy or income source.
Age Verification
In Australia, you must be at least 18 years of age to gamble legally. Southport Star is committed to preventing underage gambling. We verify the age and identity of all users before allowing access to our platform. If you are under 18, please do not attempt to register or use our services.
Parents and guardians: If you're concerned about a young person's gaming activity, please speak to them about responsible entertainment choices and consider using parental controls on shared devices.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs in yourself or others:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about time and money spent
- Gambling to escape stress, anxiety, depression, or other difficult emotions
- Neglecting work, school, family, or relationships due to gambling
- Borrowing money or experiencing financial difficulties related to gambling
- Unsuccessful attempts to cut down or stop gambling
- Feeling restless or irritable when trying to reduce gambling
- Gambling with larger amounts to achieve the same excitement
- Having others express concern about your gambling habits
If you recognize any of these signs, it's important to seek help immediately.
Self-Help Tools & Safer Gaming Features
Southport Star provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a specific timeframe
- Session Time Limits: Automatically end your gaming session after a set duration
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
We encourage you to use these tools as part of your responsible gaming strategy. Contact our support team for assistance in setting or adjusting these limits.
Support & Counseling Services
If you or someone you know is struggling with problem gambling, help is available. Australia has dedicated resources:
Australia
- Gambling Help Online - Free, confidential support and counseling service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from landline or mobile)
International Support Organizations
- United Kingdom
GamCare: www.gamcare.org.uk
GamStop (Self-Exclusion Scheme): www.gamstop.co.uk - Canada
Responsible Gambling Council: www.responsiblegambling.org - United States
National Council on Problem Gambling: www.ncpgambling.org
NCPG Helpline: 1-800-522-4700 (available 24/7) - Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
These services are: Free • Confidential • Non-judgmental • Staffed by trained professionals
If You Need Help
Seeking help for problem gambling is a sign of strength, not weakness. Treatment and support are effective, and recovery is possible.
Don't wait: If gambling is causing problems in your life, contact one of the support organizations listed above today. Speak to someone you trust—a family member, friend, or healthcare provider—about what you're experiencing.
At Southport Star, we're committed to promoting safe and responsible gaming. We're here to help if you have questions about our responsible gaming tools and resources.